Complaints Policy


Complaints management:
(1) The editor-in-chief and editor-in-chief shall receive and acknowledge receipt of all comments and complaints.
(2) The complaint is reviewed by the editor-in-chief or director, and complaints are dealt with, investigated and resolved as quickly as possible.
(3) The editorial board of the magazine is encouraged to send recommendations to improve the system and discuss this with the magazine's employees.

The objective of this policy:
(1) Ensure that complaints are dealt with in a fair and efficient manner.
(2) Enabling the magazine’s management to respond to the issues raised by the complainants in a timely, effective and rapid manner.
(3) Enhancing the author's confidence in the journal system.
(4) Provide quality improvements in the journal system (if possible), service, staff, and complaint handling.
In addition, you can send any complaints by contacting the magazine link mentioned below:
https://www.lawjur.uodiyala.edu.iq/index.php/jjps
E-mail : jjps@law.uodiyala.edu.iq