Complaints Policy

Handling Complaints

The Journal of Legal and Political Sciences is committed to handling complaints, comments, and appeals in a fair, transparent, and effective manner, in accordance with publication ethics and the journal’s policies.

The Editor-in-Chief or Managing Editor receives complaints related to submission procedures, peer review, editorial decisions, published errors, research misconduct, or any issues concerning the journal’s work. The journal acknowledges receipt of the complaint within an appropriate period and conducts an initial review to determine its nature and the appropriate body responsible for handling it.

Complaints are reviewed confidentially and professionally. When necessary, additional documents or information may be requested from the complainant or relevant parties. The journal seeks to resolve complaints as promptly as possible while ensuring fairness, impartiality, confidentiality of peer review, and editorial independence.

If the complaint concerns an editorial decision, it must be based on clear scientific or procedural grounds. A difference of scientific opinion alone is not sufficient to change an editorial decision unless supported by evidence of a procedural, review-related, or ethical error. If the complaint concerns plagiarism, duplicate publication, conflict of interest, or a significant error in a published article, it shall be handled in accordance with the journal’s policies on publication ethics, corrections, and retractions.

If the complaint is directed against a member of the Editorial Board or the person responsible for handling the complaint, it shall be referred to an independent editor or a designated committee to ensure impartiality and avoid conflicts of interest.

Objectives of the Complaints Policy

This policy aims to:

  1. Ensure that complaints are handled fairly, objectively, and effectively.
  2. Enable the journal management to respond to comments and appeals within an appropriate timeframe.
  3. Strengthen the confidence of authors, reviewers, and readers in the journal’s editorial procedures.
  4. Improve the quality of the journal’s editorial, administrative, and technical processes.
  5. Address any proven errors or deficiencies in the journal’s procedures.
  6. Protect the confidentiality of peer review and the rights of authors, reviewers, and all relevant parties.
  7. Support transparency and accountability in scholarly publishing.

How to Submit a Complaint

Complaints or comments may be submitted through the journal’s official email address. The complaint should include the subject of the complaint, the complainant’s name, contact details, manuscript number or title if applicable, a brief explanation of the issue, and any supporting documents when necessary.

Journal website:
https://www.lawjur.uodiyala.edu.iq/index.php/jjps

Email:
jjps@law.uodiyala.edu.iq

All complaints are handled confidentially, and the information provided is used only for the purpose of reviewing and resolving the complaint in accordance with the journal’s policies and applicable laws and regulations.